Can I personalize this bag?
Yes! You can personalize this bag with a name, initials, or a custom design (depending on the product).
How do I provide my customization details?
Please contact us on WhatsApp.
How long does it take to make a personalized bag?
Each personalized piece is handcrafted with care and takes approximately 2–3 weeks to complete. Please contact us on WhatsApp as early as possible to ensure your order is ready on time.
Can I preview my design before production?
Yes, we’ll send you a preview for approval before production begins.
Can I return or exchange a personalized bag?
Because each personalized bag is made to order, customized items cannot be returned or exchanged unless they arrive damaged or with a manufacturing defect.
What materials are used?
Our bags are crafted from high-quality linen fabric with velvet lining, real leather details, and handcrafted heritage beadwork by skilled artisans.
Do the colors match the photos?
We do our best to display colors accurately, but slight variations may occur due to different screen settings.
Do you ship internationally?
Yes, we ship to many countries. Shipping options and delivery times are displayed at checkout.
